The FAQs (Frequently Asked Questions) consists of pre-defined categories of Solutions created by the FootPrints Project Administrator. These usually reflect the different problem types, products, or services that the service team supports.
To view an FAQ categories:
Click
Search Knowledge Base
on the Homepage or click FAQ
on the FootPrints Toolbar.
Select a category to view. A list of all Solutions for that category is displayed.
Click the number of a Solution to view the details.

FAQ